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Support

Altair utilises Kaseya’s integrated IT Systems Management platform to monitor and manage our customers systems 24 x 7, and all of your requests are logged and tracked using Microsoft Dynamics CRM.


We offer a range of support plans that can be customised to your needs as shown below.

PC Support

$19

per PC  per month

$49

per PC  per month

$89

per PC per month

PC Support

Smart Phone Support

Monthly patch updates

Antivirus and software updates

Asset Management/Reporting

0800 Help Desk Remote Support

$100 ph

On Site support if required

$100 ph

$100 ph





Server Support

$49

per server per month

$139

per server per month

$179

per server per month

Monthly patch updates

Event Monitoring

Antivirus software and updates

Asset Management/Reporting

0800 Help Desk Remote Support

$130 ph

On Site support if required

$130 ph

$130 ph

MONITOR
Minimal monthly costs

Remote support via 0800

Onsite support if needed

REMOTE SUPPORT

Modest monthly costs

Remote support included

Lower onsite support costs

ON-SITE SUPPORT

Fixed monthly costs

On-site support included

One all inclusive charge!