You take care of your business… We’ll make sure you have the tools
Support
Altair utilises Kaseya’s integrated IT Systems Management platform to monitor and manage our customers systems 24 x 7, and all of your requests are logged and tracked using Microsoft Dynamics CRM.
We offer a range of support plans that can be customised to your needs as shown below.
|
PC Support |
$19 per PC per month |
$49 per PC per month |
$89 per PC per month |
|
PC Support |
√ |
√ |
√ |
|
Smart Phone Support |
√ |
√ |
√ |
|
Monthly patch updates |
√ |
√ |
√ |
|
Antivirus and software updates |
√ |
√ |
√ |
|
Asset Management/Reporting |
√ |
√ |
√ |
|
0800 Help Desk Remote Support |
$100 ph |
√ |
√ |
|
On Site support if required |
$100 ph |
$100 ph |
√ |
|
|
|
|
|
|
Server Support |
$49 per server per month |
$139 per server per month |
$179 per server per month |
|
Monthly patch updates |
√ |
√ |
√ |
|
Event Monitoring |
√ |
√ |
√ |
|
Antivirus software and updates |
√ |
√ |
√ |
|
Asset Management/Reporting |
√ |
√ |
√ |
|
0800 Help Desk Remote Support |
$130 ph |
√ |
√ |
|
On Site support if required |
$130 ph |
$130 ph |
√ |
MONITOR
Minimal monthly costs
Remote support via 0800
Onsite support if needed
REMOTE SUPPORT
Modest monthly costs
Remote support included
Lower onsite support costs
ON-
Fixed monthly costs
On-
One all inclusive charge!